Privacy Policy

Welcome to MJK Tyres, Wheels & Allied Solutions. We are an automotive business specializing in passenger car tyres, alloy wheels, computerised wheel alignment, wheel balancing, and allied vehicle maintenance solutions in Hyderabad.

We respect your personal privacy and are committed to handling all personal information entrusted to us responsibly, fairly, and in accordance with applicable laws. This website operates primarily as an informative online catalogue and customer-enquiry portal where vehicle owners can explore available tyre brands, sizes, and automotive services.

This Privacy Policy describes what information we collect, why we collect it, how it is used, and how your privacy is safeguarded when you visit our website or communicate with us through our contact channels.

We only collect information that is genuinely necessary to respond to your queries, provide product recommendations, or assist you with your automotive requirements. We collect two types of information:

We use the information we collect strictly for legitimate business and customer service purposes, including:

• Responding to Enquiries: Answering your questions about tyre patterns, stock availability, pricing, and workshop service slots.
• Providing Quotations & Assistance: Sharing official tyre estimates, warranty coverage details, and recommendations tailored to your car model.
• Customer Communication: Contacting you via phone, SMS, email, or WhatsApp regarding your specific enquiry or requested workshop visit.
• Improving Our Website: Understanding which tyre brands or vehicle categories are most viewed so we can improve catalogue accuracy, navigation, and user experience.
• Website Functionality & Security: Ensuring our web forms work dependably and preventing spam or abusive traffic.
• Legal Compliance: Complying with applicable legal, accounting, or regulatory requirements.

MJK Tyres, Wheels & Allied Solutions does not sell, rent, or trade your personal information.

Your information is only shared where reasonably necessary under the following limited circumstances:

• To Provide Requested Services: Where you request specific tyre fitting or warranty support, relevant purchase information may be shared with authorized tyre manufacturer portals (such as Apollo, CEAT, Bridgestone, or MRF) solely to register manufacturer warranties.
• Trusted Service Providers: We work with reliable technical service providers who assist us in operating our website, hosting our database, or routing email/messaging notifications. These providers are authorized to process information strictly on our behalf and subject to confidentiality standards.
• Legal Obligations: We may disclose information if required to do so by applicable Indian law, subpoena, court order, or governmental authority.
• Protection of Rights & Security: When reasonably necessary to protect the rights, property, safety, or security of our business, website visitors, or the public.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, such as:

• Responding to your enquiry and providing the requested assistance or price quotation.
• Maintaining standard business records and invoice history for accounting and taxation compliance.
• Supporting active tyre manufacturer warranty records where applicable.

When personal information is no longer needed for business, contractual, or legal requirements, it is securely deleted, overwritten, or disposed of where reasonably practicable.

We employ reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, accidental loss, alteration, or disclosure. These measures include:

• Standard Secure Sockets Layer (SSL/TLS) encryption for web traffic and data submitted through our forms.
• Restricted internal access to enquiry messages, limited to authorized workshop and customer support staff.
• Regular software updates to our web hosting environment.

Please note that while we take responsible precautions, no method of transmission over the internet or electronic storage can be guaranteed as 100% secure. We encourage you to use caution when sharing sensitive information online.

Depending on applicable Indian data protection laws, you may exercise reasonable rights concerning your personal information:

• Right to Know / Access: You can ask us what personal information we have recorded regarding your enquiries or workshop visits.
• Right to Correction: If any detail we hold (such as your phone number, name, or vehicle model) is inaccurate or outdated, you can ask us to update it.
• Right to Deletion: You may request the deletion of your personal enquiry information where it is no longer required for active warranty claims or statutory record-keeping.
• Right to Withdraw Consent: Where you have provided consent for us to contact you, you may withdraw your consent at any time.
• Grievance Redressal: You may submit any privacy concern directly to our contact email or phone number listed below.

To exercise any of these rights, simply email us at balajimannesubramanyam@gmail.com or contact our workshop team directly. We will respond to your request within a reasonable timeframe.

Cookies are small text files stored on your computer or mobile device when you browse websites.

Our website may use basic functional cookies and session storage solely to:

• Remember your tyre catalogue search and filter selections (such as selected rim size or vehicle type) as you navigate between pages.
• Ensure smooth page loading and general website responsiveness.
• Understand aggregate, non-personal visitor traffic to improve our online catalogue.

We do not use invasive advertising cookies or cross-platform tracking networks. You can easily manage, block, or delete cookies through your web browser settings (such as in Chrome, Safari, Edge, or Firefox) without losing access to browse our products.

Our website includes links to external third-party services and websites for your convenience. These include:

• WhatsApp: To enable direct messaging with our workshop team.
• Google Maps: To provide driving directions and location guidance to our workshop.
• Social Media & Video Channels: Links to our official YouTube videos or social channels.
• Tyre Manufacturers: Official portals of brands like Apollo, CEAT, Bridgestone, MRF, and Michelin.

Please note that MJK Tyres, Wheels & Allied Solutions does not control and is not responsible for the privacy practices, content, or policies of external third-party websites. When you leave our website, we recommend reviewing the privacy statements of those respective services.

Our website is intended for general automobile owners, commercial vehicle drivers, and business customers seeking automotive products and workshop services. It is not specifically directed toward children.

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe that a minor has provided us with personal information, please notify us and we will promptly delete that information from our records.

MJK Tyres, Wheels & Allied Solutions may update this Privacy Policy from time to time to reflect changes in our business practices, customer service channels, or applicable legal standards.

Any revised version will be published on this page with an updated “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.